Q: What are the key factors that are affecting price changes?
A: Cost increases in transportation, logistics, labor shortages, generalized lack of availability of raw materials and energy and the effects from the continuing global pandemic are all factors of the price changes.
Q: What are the factors driving the price increases?
A: Cost increases in raw materials, transportation and logistics, labor shortages, etc. This is a worldwide situation.
Q: How do I know if my prices will be changing due to this?
A: All prices will be evaluated against our newest supplier cost increases, and we will advise accordingly. Your Customer Service Representative will inform you of any price changes in advance of their implementation date.
Q: Are there ways to offset or avoid future price changes, and what can we do to lessen and avoid lead time delays?
A: Yes. DIRAK, Inc. enthusiastically encourages customers to issue blanket orders with releases over time – generally up to one year out. This allows DIRAK, Inc. to secure current supplier costs and keep products in our local stock for upcoming demand. This also helps offset any increasing production lead times and worldwide transportation issues.
Q: What is your minimum order size?
A: Our minimum order size is $250.
Q: Where can I find information regarding updated ‘order multiples’ or ‘delivery units’ and if they have changed from previous orders?
A: Your Customer Service Representative will inform you if any changes directly impact your future quotations or orders. Additionally, the DIRAK, Inc. website will soon contain new package quantity information.
Q: Where can I receive frequent updated information about DIRAK, Inc.?
A: In order to receive the most up to date information from DIRAK, Inc. you can follow us on LinkedIn, frequent our website, and sign up for our newsletter.
DIRAK, Inc. values your business and continued support. If you have any questions, comments, or concerns, please reach out to your primary point of contact or email info@dirak.com. Thank you.